Jennifer McCoy is director of the Carter Center's Americas Program and professor of political science at Georgia State University in Atlanta. She has led the Carter Center's election-monitoring missions in Venezuela since 1998 and its mediation of Venezuela's political conflict in 2002 - 2004. She is coeditor of The Unraveling of Venezuelan Representative Democracy. Francisco Diez is an Argentine mediator and works as a private consultant, maintaining a working relationship with the Carter Center since 1991. He served as the Carter Center's field representative in Caracas from 2002 to 2004 and its representative in Latin America from 2007 to 2009. He has also been a member of several international electoral observation missions and is coauthor of Tools for Working in Mediation.