How's your organization doing? Economic uncertainty. Employee loyalty. Power struggles. Conflict resolution. Tony Soprano has to deal with management problems just like any CEO. Aside from "whacking" people (a definite no-no in most corporate environments), his strategies and tactics can work for you. Learn what makes him such an effective leader in this offbeat leadership guide, including advice you can use on: • Sit-downs, stand-ups, and other meetings • Behind the Bada Bing!: making decisions • Hey, break it up: resolving conflict • Deal Time: effective negotiation • Cigar Time: praise and feedback • and more With case studies, worksheets, tips on delegating and managing up-and a special chapter on what Tony does wrong-this is a business book like none you've ever read. Use it to gain new insight, and find street-smart ways to manage your own workplace family.