BiSL products focus on Business Information Management: a professional approach to business information management and good co-ordination of the required processes has become essential. BiSL covers the effective integration of IT activities (in-house or outsourced) and overall information provision to the organization. Established nearly a decade ago this framework has gone from strength to strength: the frameworks provide specific guidance for managers and practitioners in the application management and business information management domains and easily interface with other generic frameworks such as ISO/IEC20000 and ITIL®.