There are complex problems that have no solution in the classic sense of the word. Barry Johnson calls such situations polarities. From them you can not get rid of, but you can learn to manage them. Each pole has its pros and cons, which the author is in the form of a matrix of the four quadrants. He stressed that to be successful you need to focus on the advantages of each of the poles and possibly bypass the disadvantages. In the book, a lot of uprazheny and case studies that will help to master the polarities Skill