Part I Leadership, people, organization and strategy1. Introduction to IT/Business Alignment, Planning, Execution and Governance. 2. Overview of Integrated IT Governance and Management Framework and selection of current and emerging Best Practice Frameworks, Standards and Guidelines3. Business/IT Alignment, Strategic Planning and Portfolio Investment Management Excellence (Demand Management) 4. Principles for managing Successful Organizational Change, prerequisites for World Class Leadership and developing High Performance TeamsPart II IT Governance, the Major Component Processes and Enabling Technologies5. Program and Project Management Excellence (Execution Management)6. IT Service Management (ITSM) Excellence (Execution Management)7. Strategic Sourcing, Outsourcing and Vendor Management Excellence 8. Performance Management, Metrics, Management Controls, COBIT®, Risk Management, Business Continuity and Enabling Technology Excellence 9. Cloud Computing, Data Management and Governance issues, Opportunities, Considerations and Approaches10. Summary, Lessons Learned, Critical Success Factors and Future Challenges Appendix A GlossaryAppendix B References, alphabeticalAppendix C References - Topic ListAppendix D Managing Accelerating Change and Transformation Framework.