Intends to guide and support readers through the complexities of tourism marketing in the 21st C. This title sets out explanations of marketing principles and concepts adapted from mainstream services marketing, and goes on to illustrate the range of applications practised in the modern visitor economy.
With its comprehensive content and user friendly style, Marketing in Travel and Tourism fourth edition takes the reader from an initial definition of the subject matter through to the application of marketing in the travel and tourism industry, discussing crucial components such as planning strategy and the marketing mix, making it an indispensable text for both students and practitioners alike. Reflecting its intenrational coverage, the content and numerous illustrations throughout are chosen for their worldwide applications. Specific case studies include destination marketing in New Zealand, the cruise market in the USA and the effects of the internet on consumer bahaviour globally. The fourth edition has been extensively revised to include a full complement of pedagogic features and a user friendly and exciting four colour page layout. The text is also accompanied by a companion website packed with extra resources to assist both lecturers and students.
'Students, lecturers and practitioners alike will welcome the 3rd edition of this classic text. The authors explain the complexities of travel and tourism marketing lucidly and in the context of a logical and effective structure. Each edition gets better. I highly recommend it.' - Prof. Brian King, School of Hospitality, Tourism and Marketing, Victoria University, Australia 'A welcome third edition of this highly readable and hugely informative text that constitutes a 'classic' treatment of the subject area.' - Prof. John Lennon, Moffat Centre for Travel and Tourism Business Development, Glasgow Caledonian University, UK