Internetworking Troubleshooting Handbook, Second Edition helps you diagnose and resolve specific and potentially problematic issues common to every network type. Created in conjunction with Cisco Systems' Technical Assistance Center (TAC), this book demonstrates proven troubleshooting solutions that will enable you to reduce downtime, improve network performance, and enhance network reliability. In addition, it is intended to help you make intelligent, timely, and cost-effective networking decisions for your networking environment.
Each section of the book is devoted to problems common to a specific technology area. Sections are subdivided into symptoms, descriptions of environments, diagnosing and isolating problem causes, and problem-solution summaries. Specific protocols covered include TCP/IP, IPX, IBM, AppleTalk, Transparent Bridging, DECnet, and ISO CLNS. This second edition includes brand-new troubleshooting advice for CiscoWorks 2000, cable, DSL, WAN switching, and security.
The second edition of the Internetworking Troubleshooting Handbook represents a collaborative effort by networking and documentation experts of the Cisco TAC team and other networking professionals. The TAC team has pooled their troubleshooting knowledge and expertise to update this edition with the most relevant, timely support solutions. The TAC team is a group of network experts who provide round-the-clock technical support to network professionals worldwide. In addition to its live support centers worldwide, the TAC team ensures the quality of customer service by maintaining the uptime that customers demand through the TAC Web site. Visit the TAC Web site at www.cisco.com/tac to experience the comprehensive support resources available 24 hours a day.
- Learn from a general problem-solving model for troubleshooting internetworks
- Understand the difference between connectivity and performance problems
- Develop a strategy for isolating problems
- Investigate a variety of troubleshooting tools on the market and those currently in development
- Study dozens of problem scenarios for popular multiprotocol networks and internetworks
Cisco's TAC teamthe elite of troubleshooting professionalshave reviewed and revised the first edition of Internetwork Troubleshooting Handbook to ensure that today's internetworking professionals will be able to solve everyday problems in their networks. This book provides the information necessary to troubleshoot many problems commonly encountered in internetworks using Cisco hardware and software products, enabling readers to diagnose and resolve specific problems common to every network type. It will help readers reduce downtime, improve network performance, and enhance network reliability using proven troubleshooting solutions. Readers will be able to make intelligent, timely, and cost-effective networking decisions for their networking environments. Each section of the book is devoted to problems common to a specific protocol or topology. Sections are subdivided into symptoms, descriptions of environments, diagnosing and isolating problem causes, and problem-solution summaries
