The strategic importance of human resource development; Conceptual issues impacting on the contribution of human resources development at strategic and operational levels; Strategic human resource development; Managing the human resource development function; The role of learning in a human resource development context; Factors affecting learning; Training and learning needs assessment; Learning and development design;
Learning and development methods, interventions and practices; The e-learning revolution; Evaluation of strategic human resource development; The changing role of the human resource development professional