89595103

"Emergency departments were never designed to be the walk-in clinics they have become; yet with so many having nowhere else to turn for care, they have become cauldrons of resentment in which neither the best needs of patient or hospital are served. Offering a solution to this fiscal and medical madness, this step-by-step guide shows how the application of lean principles can lead to more efficient, cost-effective, and patient friendly departments. It brings together leading experts who demonstrate the unique application of lean tools and concepts to hospital operations and looks at those hospitals that have put this innovative approach into action"--Provided by publisher.

89595102