Describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. This book includes real-life examples that reveal how to detect subtleties in manner and speech that negotiation novices fail to notice. It shows how to influence and redirect the conversation to address what you need.
The author of "The Secret Handshake" now lays out her unique approach to negotiation and provides many "real deal" examples from real world master negotiators to illustrate her points.